the rooms are spacious and generally offer a patio and a couch.

The hotel is located in a peaceful area, perfect for relaxation. The rustic rooms are spacious and clean, with direct access to the pool area. Guests can enjoy free billiards, shuffle hockey, and table tennis. The outdoor pool has a perfect temperature and is well-maintained.

The service can be slow at times.

The staff were constantly affable. Location: the hotel was near general areas, the restaurant, and San Miguel de Allende. It also was on separate area.

A safe, multi-channel television and an iron in the room and the large bed.

We absolutely loved the ambiance and the variety of activities available at the hotel. From rides for the kids to a swimming pool and leisure rooms, there was something for everyone in the family to enjoy. The cleanliness of the pool was impeccable, and we especially appreciated the warm water. The hotel was not overpopulated, which made our stay even more comfortable. Additionally, the restaurant exceeded our expectations with its excellent service and delicious food. The staff were friendly and attentive, making us feel welcomed throughout our entire stay.

Can't think of anything.

I enjoyed the spacious property and how it provided entertainment for my little ones. The clean pool with warm water was absolutely perfect for us. Plus, the peaceful atmosphere made our stay very comfortable. And let's not forget to mention the beautiful architecture of the rooms and the bonus of having a terrace.

My girlfriend and I love coming to this charming location once a year for a relaxing getaway. The hotel's beautiful architecture and picturesque rooms exceeded our expectations. We especially enjoyed the bonus of having a terrace to relax on. The staff were always friendly and accommodating, making our stay truly enjoyable. We would definitely recommend this hotel.

Recommend this hotel.

Beautiful hotel with great amenities, relaxing springwater pool, delicious food, and stunning views. Plenty of activities for the whole family to enjoy, including rides for kids, swimming pool, and leisure rooms. The property is spacious and not overcrowded, providing a comfortable stay.

Cannot find any fault.

The area surrounding this hotel is picturesque and filled with flowers. The beds and sofas in the rooms are comfortable, and some even include a jacuzzi. The waiters at their restaurant are attentive and on-point with their service, ensuring you have what you need.

The hotel's lack of attention to cleanliness and upkeep in other areas of the hotel, like the pool area, puts a damper on an otherwise pleasant experience.

I was pleasantly surprised by the value for money at the hotel. The room was comfortable and the location was perfect for a relaxing getaway. The staff treated us with kindness and were always attentive to our needs.

The breakfast offerings could be improved with more variety.

Spent my Christmas vacation at this beautiful hotel surrounded by lush gardens and a playground for the little ones. The pools were fantastic and offer free water from the nearby thermal spring. The location was spot on, just a quick stroll to the nearby town for a fun night out. I loved relaxing on the outdoor pool with perfect temperature and a fantastic ambiance. The indoor pool could use a refresh but it wasn't that much of a big deal.

The service wasn't the best, it took a long time to check in, and the staff wasn't that helpful. They did not carry our bags, and we had to ask for more than one bottle of water.

The hotel had a clean pool in a separate area, great for relaxation. The staff was friendly and helpful. The breakfast was delicious.

Everything was fantastic.

I had an incredible stay at this luxurious hotel! The staff went above and beyond to make sure I was comfortable and had everything I needed. The room service was prompt and the housekeeping kept my room spotless. The hotel even provided an airport shuttle, which made my arrival and departure so convenient. The welcome drink upon check-in was a nice touch, and the tours/ticket assistance helped me plan my day perfectly. I also loved the outdoor swimming pool and the jacuzzi - so relaxing!

I highly recommend this hotel to everyone.

Relaxing pool, daily thermal water, ten minute walk, perfect for relaxation, clean pool.

Nothing it was perfect.

The hotel offered complimentary breakfast and happy hour drinks, which were great bonuses. The location was also convenient, with easy access to public transportation and nearby restaurants. The hotel's outdoor pool was definitely a plus, with comfortable lounge chairs and scenic views of the surrounding area.

There were some negative aspects to our stay. The Wi-Fi was spotty and unreliable, making it difficult to get work done during our business trip.